- OperatorHastings International B.V.
- Established2018
- Games480+ (RealTime Gaming)
- Payout Rate94.80% overall
How to get in touch
To contact the support team by email, send your message to support@truebluecasino.wtf. Include enough information for the team to understand the issue and check the relevant account details. Do not include your password or other sensitive security information in your message.
Support can help with common questions and requests, including:
- Account access, profile details and verification questions
- Deposit and withdrawal questions
- Bonus terms, eligibility and general promotion queries
- Website, account or payment-related technical problems
- Responsible gambling requests and account assistance
For a faster response, include your account email or username, a short description of the issue and screenshots if relevant. If the matter concerns a payment, explain what happened and include any useful transaction information, while removing passwords and full payment details.
Messages are usually answered within 24 hours, although response times can vary depending on the nature and volume of requests. If support needs more information, reply to the same email thread so the conversation can be reviewed together.
Please write clearly and provide the relevant details in one message where possible. This can help the support team review your request efficiently and provide useful guidance. Keep a copy of your correspondence for your records, and avoid sending duplicate messages about the same issue unless your circumstances have changed.
